LUMIÉ STUDIOS - TERMS OF SERVICE
1. Overview
This website is operated by Lumié Studios. Throughout the site, the terms “we”, “us” and “our” refer to Lumié Studios. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
3. Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.
4. Modifications to the Service and Prices
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
5. Products and Services
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Refund Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.
6. Global Shipping and Fulfillment
Since our products are shipped globally from our fulfillment centers, customers are responsible for any import duties, taxes, or customs fees that may be applied by their country's customs authorities. Shipping times may vary based on location and customs processing.
7. Accuracy of Billing and Account Information
We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud avoidance department.
8. Third-Party Tools & Links
We may provide you with access to third-party tools (such as order tracking via CJ Dropshipping) over which we neither monitor nor have any control nor input. We are not liable for any harm or damages related to the purchase or use of goods, services, or resources made in connection with any third-party websites.
9. Limitation of Liability and Force Majeure
Lumié Studios shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products. In accordance with our logistics partners, we are not responsible for delivery failures or delays caused by events beyond our control (Force Majeure), including but not limited to: natural disasters, customs inspections, or strikes.
10. Dispute Resolution
Before initiating a chargeback or formal dispute with any financial institution, customers agree to contact [support@lumiestudios.co] to allow for an internal investigation and resolution. For claims regarding damaged or incorrect items, photographic or video evidence is required within 30 days of delivery.
11. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Turkey.
12. Contact Information
Questions about the Terms of Service should be sent to us at [support@lumiestudios.co].